Many businesses struggle with cumbersome CRM systems and too many emails. It's easy to lose track of important customer requests and keep records up to date and in sync. Our simple CRM is built in and integrated with all of HeySmartGuy's features, enabling you to provide better service for your customers, without any extra effort or coding.
HeySmartGuy gives you a central view of your customer activities. From eCommerce orders to blog comments, forum posts to contact forums, member zone activity to email marketing, it's all tracked to give you a complete view of customer behaviour.
Once
a customer registers their email address anywhere on your site, a
customer record is created for them. From there, you can give them
access to secure member areas, manage their store orders and modify
their email marketing subscriptions.
You
can build your own custom web forms with a few clicks! Every web form
you build is integrated into the CRM - when submitted, a Case is
created for follow up and your leads are captured safely in a customer
database.
Automate
your processes and Get back to your customers fast! You can build
multi-step workflows to notify the team of new web form submissions or
orders, verify steps as they are completed, and remind and escalate to
management if need be.
No commitments, no contracts, and no hidden fees.
No credit card required for the free trial.